Terms and Conditions



 Trading Terms and Conditions of TCGB Supplies



The website is owned by TCGB SUPPLIES, address is Tattoo Club of Great Britain,389 Cowley Road, Oxford, OX4 2BS. Our VAT registration number is 685 5431 08.

You can contact us:

By Phone 01865 715253

By [email protected]

These terms and conditions are the contract between you and TCGB Supplies (“us”,“we”, etc). By visiting or using Our Website, you agree to be bound by them.

I / We are TCGB Supplies of 389 Cowley Road, Oxford. OX4 2BS

You can only purchase goods from the website if you are eligible to enter into a contract and are at least 18 years old.

Our policy is to supply to registered Tattoo Artists/Studios only. Registered under the Local Government (Miscellaneous Act 1982) or equivalent department or legislation in the territory that the purchaser carries on their business.

A copy of your Local Authority Registration Certificate may be required before initial order is processed.

You are: Anyone who uses Our Website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.


The terms and conditions:


  1.                    Definitions

In this aggreement

“Carrier” means any person or business contracted by us to carry Goods from us to you.

“Content” means any material in any form published on Our Website by us or any third party with our consent.

“Goods” means any of the goods we offer for sale on Our Website, or, if the context requires, goods we sell to you.

“Incoterm” means latest version of pre-defined commercial rules of international trade published by the International Chamber of Commerce in 2020.

“Our Website” means any website of ours, and includes all web pages controlled by us.


2.                 Interpretation

In this agreement unless the context otherwise requires:

2.1.     a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation,   government body, or other association or organisation.

2.2.     these terms and conditions apply to all supplies of Goods by us to any customer. They prevail over any terms proposed by you.

2.3.     any agreement by either party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;

2.4.     except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person;

2.5.     in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party.

2.6.     the headings to the paragraphs do not affect the interpretation;

2.7.     a reference to an act or regulation includes new law of substantially the same intent as that act or regulation. 
2.8.     in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party, such cost calculated £50 per hour.

2.9.     these terms and conditions apply in any event to you as a buyer or prospective buyer of our Goods and so far as the context allows, to you as a visitor to Our Website.

2.10.    this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.


3.                 Our contract with you

3.1.     This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.

3.2.     Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement.

3.3.     If you use Our Website in any way and make an order on behalf of another person,you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.

3.4.     We do not guarantee that Goods advertised on Our Website are available.

3.5.     The price of Goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Goods.

3.6.     We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Goods.

3.7.     If in future, you buy Goods from us under any arrangement which does not involve your payment via Our Website; these terms still apply so far as they can be applied.

3.8.     We do not sell the Goods in all countries. We may refuse to deliver the Goods if you live in a country we do not serve. 
34.     Acceptance of your order

Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch theGoods to you. At any point up until then, we may decline to supply the Goods to you without giving any reason.


5.                Price and Payment

5.1.     The price payable for the Goods that you order is clearly set out on Our Website.

5.2.     It is possible that the price may have increased from that posted on Our Website. If that happens, we will not despatchthe Goods until you have confirmed that you wish to buy at the new price.

5.3.     All prices on this website are exclusive of Value Added Tax. If you show by your delivery address that you reside outside the United Kingdom, VAT will not be added.

5.4.     If, by mistake, we have under-priced the Goods, we will not be liable to supply those Goods to you at the stated price, provided that we notify you before we dispatch these to you.

5.5.     The price of the Goods does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed on a page of Our Website before we ask you to pay.

5.6.      If we owe you money (for any reason), we will credit your credit or debitcard as soon as reasonably practicable but, in any event, no later than 14 days from the date when we acknowledge that repayment is due.


6.                Security of your credit card

We take care to make Our Website safe for you to use.Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment. 

7.                 Delivery

7.1.     Any dates specified by us for delivery of the Goods are intended to be an estimate only.

7.2.     Deliveries will be made by the Carrier to the address stipulated in you order. You must ensure that someone is present to accept delivery.

7.3.     We may deliver the Goods in instalments if they are not all available at the same time for delivery.

7.4.     All Goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the Goods may be retained by the driver. When your Goods arrive, it is important that you check immediately the condition and quantity. If your Goods have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimise your inconvenience.

7.5.     Signing "Unchecked", "Not Checked" or similar is not acceptable.

7.6.     Goods sent by courier. We will send you a message by email to tell you when we have despatched your order.

7.7.     If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So,we are not liable to you for any expense o rinconvenience you incur on account of delayed delivery or non-delivery.

7.8.     Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.

7.9.     We are happy for you to pick up Goods from our studio address provided you make an appointment in advance and payment must be made upon collection.


8.                Transportation

8.1.     The following Incoterms shall apply to the carriage and transport of the Goods: DDU Delivered Duty Unpaid. Incoterms®2020. Once the goods arrive at the agreed-upon location, the buyer becomes responsible for paying import duties and import fees. 
8.2.     All rights, obligations, conditions and matters relating to the above Incoterm shall apply to this contract.

8.3.     Unless otherwise agreed in this agreement so far as any cost is not allocated by the relevant Incoterm, it shall be payable by you.


9.                Liability for subsequent defects

9.1.     We will repair or replace the Goods showing a defect in the following circumstances:

9.1.1   the defect is reported to us within14 Days of purchase;

9.1.2   the defect results only from faulty design or manufacture;

9.1.3   you have returned the defective Goods or parts to us if we have so requested.

9.2.     If we agree that we are liable, we will refund the cost of return carriage and will repair or replace the Goods free of charge.

9.3.     If we repair or replace Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.


10.               Goods returned

These provisions apply in the event that you return any Goods to us for any reason:

10.1.     We do not accept returns unless there was a defect in the Goods at thetime of purchase or we have agreed in correspondence that you may return them.

10.2.     The Goods must be returned to us as soon as any defect is discovered but not later than14 days

10.3.     So far as possible, Goods should be returned:

10.3.1   with both Goods and all packaging as far as possible in their original condition;

10.3.2   securely wrapped;

10.3.3   including our delivery slip; 

10.3.4   at your risk and cost.

10.4.     You must tell us by email message to [email protected] that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a return note. If you send Goods to us without a return note, we may not be able to identify sufficient details to enable us to attend to your complaint.

10.5.     In returning faulty Goods, please encloses with it a note clearly stating the fault and when it arises or arose.

10.6.     If we agree that the Goods arefaulty, we will:

10.6.1   refund the cost of return carriage;

10.6.2   repair or replace the Goods as we choose.


11.                Disclaimers and limitation of liability

11.1.     The law differs from one country to another. This paragraph applies so far as the applicable law allows.

11.2.     All the conditions, warranties or other terms implied by statute or common law are excluded from this agreement to the fullest extent permitted by law.

11.3.     We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Goods, at any time and without advance notice.

11.4.     You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We  would be grateful if you bring to our immediate attention, any that you find.

11.5.     We give no warranty and make no representation, express or implied,as to:

11.5.1   the quality of the Goods;

11.5.2   any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;

11.5.3   the correspondence of the Goods with any description;

11.5.4   the adequacy or appropriateness of the Goods for yourpurpose; 

11.5.5   the accuracy of any Content on Our Website;

11.5.6   non-infringement of any right.

11.6.     We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Goods.

11.7.     Our total liability under this agreement, however it arises, shall not exceed the sum of £100. This applies whether your case is based on contract, tort or any other basis in law.

11.8.     This paragraph (and any other paragraph which excludes or restrictsour liability or provides an indemnity to us) applies to our directors,officers, employees, subcontractors, agents and affiliated companies,as well as to us. Any of them may enforce this provision under the Contracts (Rights of Third Parties) Act 1999.


12.               Your account with us

2.1.     You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.

12.2.    If you use Our Website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.

12.3.    You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.


13.                Intellectual property

13.1.     We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in:text, graphics, logos, icons, images, audio clips, digital downloads,data, and software).

13.2.     Except as set out below, you may not copy, modify, publish, transmit,transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.

13.3.     You may not use our name or logos or trademarks or any otherContent on any website of yours or that of any other person.

13.4.     Subject to the other terms of this agreement, you may download o rcopy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.


14.                Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

14.1.     your failure to comply with the law of any country;

14.2.     your breach of this agreement;

14.3.     any act, neglect or default by any agent, employee, licensee or customer of yours;

14.4.     a contractual claim arising from your use of the Goods;


15.                Security of Our Website

If you violate Our Website,we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

15.1.     modify, copy, or cause damage or unintended effect to any portion ofOur Website, or any software used within it.

15.2.     link to Our Website in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser;

15.3.     download any part of Our Website, without our express written consent;

15.4.     collect or use any product listings, descriptions, or prices; 

15.5.     collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

15.6.     aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Website;

15.7.     share with a third party any login credentials to Our Website;

15.8.     Despite the above terms, we now grant a licence to you to:

15.8.1   create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any goods in a false, misleading, derogatory,or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.

15.8.2    you may copy the text of any page for your personal use inconnection with the purpose of Our Website.


16.                Miscellaneous matters

16.1.     So far as any time, date or period is mentioned in this agreement, time shall be of the essence.

16.2.     If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in anyway affect any other of these terms.

16.3.     The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

16.4.     No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

16.5.     Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or recorded delivery or by email. 
It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post tothe correct address: within 72 hours of posting;

If sent by e-mail to the address from which the receiving partyhas last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.

16.6.     In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in goodfaith with the other in a process of mediation before commencing arbitration or litigation.

16.7.     This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999or otherwise.

16.8.     Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond its reasonable control ,including any labour dispute between a party and its employees.

16.9.     In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body ,then the terms of this agreement shall prevail.

16.10.   The validity, construction and performance of this agreement shall be governed by the laws of England and Wales and you agree that any dispute arising from it shall be litigated only in that country. 




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